In the utility industry, the monthly bill is more than just a request for payment, it's the most consistent touchpoint a company has with its customers. For decades, this document was a source of confusion and frustration, a complex sta ...
Customer-Centric Billing with Util360’s Approach to User Experience
In the utility industry, the monthly bill is more than just a request for payment, it's the most consistent touchpoint a company has with its customers. For decades, this document was a source of confusion and frustration, a complex s ...
Enhancing Customer Engagement Through Digital Innovation
In today’s competitive landscape, customer engagement has become the cornerstone of long-term business success. Companies across industries are embracing digital innovation to strengthen their relationships with customers, streamline ...
Future-Ready Renewables: Building the Energy Systems of Tomorrow
Across the globe, the utility sector is undergoing a rapid transformation. The rise of renewable energy, customer expectations for transparency, and advancements in smart grid technologies are reshaping how utilities operate. To succe ...
Getting Started with Microplastics as an Unmatched Environmental Threat
Microplastics are increasingly being recognized as one of the most unmatched environmental threats of our generation. These tiny particles, usually less than 5mm in size, are pervasive in our oceans, soil, drinking water, and even the ...
Impact of Climate Change on Water Resources
Climate change is no longer a distant threat — it's a present-day reality affecting ecosystems, economies, and especially water resources. Across the globe, and particularly in the United States, water systems are facing mounting pres ...
Smart Metering and Data Analytics: Transforming Utility Management for a Sustainable Future
In today’s fast-evolving digital landscape, utility providers are under increasing pressure to modernize operations and offer sustainable, customer-focused solutions. One of the most significant shifts in this industry is the adoption ...
Decentralized Water and Energy Systems: A New Era of Resilient Infrastructure
As climate change, aging infrastructure, and growing urban populations place increasing stress on centralized utilities, a shift toward decentralized water and energy systems is creating new opportunities for resilience, sustainabilit ...
Town of Huntington Modernizes Utility Services Through Util360 Partnership
The Town of Huntington, located on Long Island’s North Shore, has taken a decisive step toward modernizing its utility infrastructure by partnering with Util360, a leading provider of cloud-based utility management software. This init ...
Menlo Park Embraces Smarter Utility Billing with Util360
In an era where digital transformation is redefining how cities operate, Menlo Park, California, is stepping confidently into the future. Through a new partnership with Util360, the city has implemented a state-of-the-art utility bill ...