EMD is an employee and customer portal solution for water, electric, and gas utilities with an installed Advanced Metering Infrastructure (AMI) system. Using advanced analytics, it monitors consumption for all smart meters in your service area. Account information can be accessed by customers anytime, anywhere from any device 24/7/365.
Customers access the system 24 hrs., there is no down time so why should you? Util360 offers 24X7 customer support.
Rely on Util360's EMD, which reminds you and keeps you alert regarding resources consumption, so you may manage your utilization.
Listening to the telephone ring is a waste of the employee's time, especially if he is going to voice mail anyway. With Util360 minimize your calls.
Reduce Office Costs and Improve Efficiency
With near real-time access to smart meter data, usage information, and intuitive charts and graphs, utilities can provide on-demand AMI transparency and more efficient customer service while increasing staff productivity.
Deliver on-demand smart meter data and consumption information for customer self-service.