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Electricity UTILITY

Generating profits from digital innovations

It takes deep industry expertise, and a strong bench of technology solutions, to address the unprecedented business challenges facing electric utilities today.

From measuring up to customer expectations to building a modern bullet-proof grid, there’s no room for missteps. Strict environmental regulations, emerging alternate suppliers, and a raft of market reform policies have made certain of that.

UTIL360 has extensive experience in working with some of the biggest utilities in the world and delivering transformational benefits. We offer innovative digital solutions that improve operational efficiency, optimize costs and increase customer satisfaction.

Digital Customer Service

An integrated customer management solution that delivers a holistic, omnichannel experience to our utility customers.

UTIL360 and its Client – A Combined Workshop

The workshop is critical for understanding the goals and business needs of the new project. The workshop is a specific activity that aims to put key stakeholders in a room together for the specific purpose of ideating and defining the project objectives, requirements, and expected outcomes per the project..

  • In our experience, Clients appreciate the effort and investment made to reach out to them and seek to align our products and services to their needs.
  • We have developed a robust process to ensure that this critical analysis is efficiently and effectively undertaken. The process is based upon the value of pre-workshop research and the inclusion of all key stakeholders, therefore, ensuring relevance and a valid shared vision and ownership..

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