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UTIL360 Enterprise Tax Management (ETM)

It automates transactional processes of government revenue agencies, such as taxpayer registration, returns filing, and processing, as well as management activities, such as revenue accounting and reporting. It provides good out-of-the-box capabilities for revenue and taxpayer accounting, and collection and payment management. Watch trust and motivation levels go up when employees gain access to the employee portal and have online access to their payroll and other information. There are endless rewards to reap - better communication, standardized processes, faster turnaround times, transparency, engagement, and superior quality.

Tax Collection

UTIL360 Tax Collection System is an all-encompassing real property tax system that manages property and parcel data, tracks tax bills, creates check requests, and automates tax forecasting and accruals. It configures readily to accommodate installments, prepayments, billing adjustments, and payables and receivables.

  • Reduces time devoted to property tax tasks
  • Accept payment through various methods i.e., Credit/Debit Cards, ACH, etc.
  • Integration with Escrow accounts
  • Integration with Financial System for Accounts receivables .
  • Easy-to-use tax payment process allows for automatic feeds to any AP or AR system
  • Utilize grant reporting capabilities.
  •  Manage Tax Sale Process – Real Estate
  • Create Delinquent based on various criteria.
  • Process annual billing by quarters
  • Maintain a list of preformatted letters
  • Track each step in your property tax process with property tax workflows
  • Initiate refund process

Tax Administration

UTIL360 Tax Administration for Public Sector provides a service-enabled, configurable, upgradable solution that supports an end-to-end tax administration lifecycle. It includes various account types such as Real Estate, Motor vehicles, and Tangibles.

  •  Ability to support multiple tax rates
  • Ability to handle various account types that include Real estate, Motor Vehicle, Tangible, etc.
  • Configure client-specific information like State Codes, States Reports, State Custom Reports, etc.
  • Ability to create and export abatements to the Financial System
  • Maintain multiple test tax rolls
  • Identify the current and final tax roll
  • Configure exemptions by percentage, flat rate, and fixed amount
  • Attach properties to accounts

Rental Registration

The module will maintain rental dwelling registration with the Utility. It processes payment both online as well as over the counter. The registrants can register and maintain account (s). It processes bills with late fees also.

  •  Accept payment through various methods i.e., Credit/Debit Cards, Google Pay, Amazon Pay, PayPal, etc.
  • Accept payment over the counter
  • Ability to view and print bills and maintain bill history
  • Process fess with late charges also
  • Registrants can register and maintain their accounts
  • Configure and generate bills monthly, quarterly, and yearly
  • Interface with external systems
  • Generate and track property details on a comprehensive list of fields/parameters
  • Ability to track complaints and maintain a history of actions taken
  • Ability to issue bills to non-registrants

UTIL360 Real Estate and Personal Property Tax Management

The system processes real estate and personal property tax bills and the tax information as well as additional data are loaded into the system for processing the tax. The billing is generated as per the billing cycle defined in the system. The systems allow to process of payments online as well as in cash. The payments against the bills are processed, reconciled, and deposited.

  • The system is secured and maintains an audit trail of each transaction at the activity level also.
  • The access to the system is role-based.
  • The dashboard supports all outstanding taxes, charges, fees, and interest billed to customers
  • Dashboard supports drill down into the detail of bills
  • Tightly integrated with finance to show all receivables.
  • Supports multiple tax rates
  • Supports exceptions such as Community Preservation Act (CPA) surcharge on property tax
  • Supports and records utility liens (sewer and water charges) and are added to the real estate tax bill and itemized for the convenience of the taxpayer.
  • Supports a 360-degree view of the customer history

UIL360 Motor Vehicle Excise Tax Management

The system supports billing, collection, and record maintenance of motor vehicle excise, and supplemental motor vehicle excise. It maintains details of every transactional activity that includes adjustments, abatements, exemptions, payments, reversals, list by year, list by any range of dates, etc. It supports the workflow process with unlimited notes attachment. The system process is defined and configured once, the users cannot process unauthorized transactions e.g. the waiver of tax, charges, and interest by a user, etc.

  • The dashboard supports all outstanding taxes, charges, fees, and interest billed to customers
  • Dashboard supports drill down into the detail of bills
  • Supports billing as well as collecting excise on dealer plates
  • Tightly integrated with finance to show all receivables.
  • Supports POS
  • Supports unlimited online payments as well as cash
  • Supports a 360-degree view of the customer history
  • The system allows to flag any customer or transaction a special treatment/consideration

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