UTIL360 is a total game-changer for our business analysts, customer Reps and our customers are more in tuned with their water rebates and programs this has supercharged our productivity.
This is by far the best application that was installed from start to finish it took them 3weeks to complete the customizations that our water department was looking for. An amazing product.
Util360 stands out amongst all its competitors in the utilities world with its lightning speed, accuracy of data, easy integration with variety of systems. MOST OF ALL ITS CLEAN....
The best thing about Util360 is that it can be a one-stop shop for many functions of the water utility, such as customers making bill Payments and staff generating work orders, tracking water consumption and issuing notices to customers such as water outages.
We had constant headaches with our previous portal, missing payments, API's not working, our customers were agonized by the portal, Ever since we are on Util360, we get comments "that our taxpayer dollars are working in the right direction".